Product Info & Shipping Times

Please Note that the majority of products sold on this website are Second Hand Products and have been Previously Used. Therefore while all efforts will be made to ensure products sold are in “As New” condition and the images used may in fact be new products the products purchased will be 2nd hand and the imagary is for identification only.

Only Products Clearly Marked as NEW PRODUCTS on the website will be new products.

What is covered under 12 months Warranty?

What is not covered?

If found that any repair carried out by the third party voids the warranty on your device.

Sales of Goods & Tax Codes:

Goods with VM details at the end of each model are sold under the VAT marginal rules. VAT may not be claimed back on handsets sold with Vat marginal invoice.

Handsets Order:

At times we may have run out of a paticular colour you may have order, if this happens one of our sales executives may contact you to advise on another colour in stock.

At time we may run out of a paticular GB in stock, if this happens one of our sales executves may contact you to offer a free upgrade or if not avialble may advise we can offer a lower GB and part refund with free gift for inconvienence.

Shipping Times:

Viberstore are currently running on a 96% next day shipping response, however we do use third party companies GLS & Nighline of which we have no control over thier KPI's. But Due to current Covid 19 issue some deliveries are taking slight longer than our useal next day, please allow 2-3 days to manage everyones expectations.

Viberstore will do its best as always to get a phone to its customers as soon as possiable but please note Jan to Oct are relatively normall next day delivery, Nov to Dec please allow for the christmas rush. Viberstore will be delivering right up to 20th Dec So last Booking order date should be Thursday 19th in order to have for Christmas Day.


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