Guide to Refurbished Phone Grades

When you're in the market for a refurbished phone, knowing the condition of the device is vital. At ViberStore, we make this easy with a clear and concise grading system. Each refurbished phone we sell is categorised into one of three grades: Excellent, Very Good, and Good. This system helps you understand exactly what level of quality and cosmetic condition you can expect before making a purchase. Here’s a breakdown of each grade:


Phones graded as "Excellent" are top-tier refurbished devices that show barely any signs of use. They could easily be mistaken for brand new products, as they exhibit minimal to no signs of cosmetic imperfections. These phones have been carefully tested and refurbished to ensure they meet the highest standards of functionality and appearance. Choosing an Excellent grade phone means enjoying a like-new device without the premium price tag.

Very Good

Our "Very Good" grade phones are a fantastic middle-ground option. These devices may show light signs of wear such as small scratches or minimal scuffs. They are perfect for buyers looking for a great device at a lower price, without compromising on functionality or overall cosmetic appearance. Each Very Good grade phone undergoes rigorous testing to guarantee it meets our performance standards.


The "Good" grade is ideal for customers interested in functionality over form and looking for the most economical option. These phones are fully functional but will show signs of wear such as scratches, scuffs, or other noticeable marks. If you’re less concerned about cosmetic perfection and more about getting a fully operational device at the lowest possible price, our Good grade phones are an excellent choice.

Why Trust ViberStore’s Grading?

At ViberStore, transparency is key. We provide detailed descriptions, so there are no surprises about the condition of the phone you purchase. Our grading system is straightforward, making it easy for you to understand what you’re buying. Every refurbished phone also comes with a guarantee of functionality, ensuring you receive a device that not only looks as expected but performs excellently too.
Purchasing a refurbished phone from ViberStore means you’re not just getting a device; you’re getting peace of mind that it’s exactly as described. Our commitment to quality and customer satisfaction stands behind every sale, ensuring you get the best value for your money.
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