Guide to Refurbished Phone Grades

Our phone grading system explained

Every refurbished phone at ViberStore is graded honestly and consistently. Here's exactly what each grade means — so you know what you're getting before you buy.

Every device — regardless of grade — includes:

80%+ battery health 12-month warranty 30-point inspection Data wiped Unlocked
Excellent grade refurbished phone

Excellent

Top grade

Like new with no visible signs of use. Pristine screen, body and all buttons — indistinguishable from a brand new device. Our highest standard.

No scratches, scuffs or marks whatsoever
Perfect screen — no blemishes under any light
Brand new feel without the brand new price
Very Good grade refurbished phone

Very Good

Most popular

Very close to Excellent with only minor cosmetic marks — light scratches visible only under direct light. Screen is in perfect condition.

Minor scratches on body only — screen is perfect
Marks only visible under direct light
Outstanding value — our bestselling grade
Good grade refurbished phone

Good

Best value

Noticeable cosmetic wear on the body — scratches or scuffs visible in normal lighting. Screen remains in great condition. Fully functional and the best value option.

Visible wear on body — screen still great
100% performance — cosmetics only affected
Lowest price — ideal if looks aren't a priority

Why trust ViberStore's grading?

We're transparent, thorough and honest about every device we sell. Every phone is graded by our team in Dublin before it ships.

30-point inspection

Every device tested across 30 checkpoints before grading and dispatch.

Data wiped

Every device is fully reset and data-wiped before it leaves our warehouse.

PhoneCheck certified

Independently verified by PhoneCheck — not just our word for it.

Ready to find your phone?

Browse our full range of certified refurbished devices.

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